Shipping Policy

Shipping Policy

Last updated: January 2026

Welcome to Prodizo (https://prodizo.com). We aim to provide a smooth and transparent shipping experience for all our customers. Please read our shipping policy carefully before placing an order.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped on weekends or public holidays.

In case of high order volume or unforeseen circumstances, processing times may be slightly delayed. Customers will be notified via email if significant delays occur.

Shipping Time & Delivery

Prodizo operates as a dropshipping store, which means products may be shipped directly from our trusted suppliers.

• Estimated delivery time: 7–20 business days

• Delivery times may vary depending on product type, supplier location, destination country, customs processing, and courier performance.

Please note that delivery times are estimates and not guaranteed.

Shipping Destinations

• Prodizo ships to most countries worldwide.

• If we are unable to ship to your location, you will be notified during checkout or shortly after placing your order.

Shipping Costs

• Shipping fees (if applicable) are calculated and displayed at checkout.

• Some products may offer free shipping, which will be clearly stated on the product page.

Customs, Duties & Taxes

Prodizo is not responsible for any customs fees, import duties, taxes, or additional charges imposed by your country’s customs authority.

These charges are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Please allow 2–5 business days for tracking information to become available.

Lost, Delayed, or Damaged Packages

• If your order has not arrived within 30 business days, please contact our support team.

• In cases of lost or damaged shipments, we will investigate and provide a replacement or refund where applicable.

Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information.

Prodizo is not responsible for orders that are delayed or undelivered due to incorrect or incomplete addresses provided by the customer.

Contact Information

If you have any questions regarding shipping, please contact us:

Website: https://prodizo.com
Email: support@prodizo.com
Store Name: Prodizo